A-25, Nadjyot Industrial Estate Andheri East, Andheri Kural Rd., Mumbai 4000 72
The House of Khaitan boasts a legacy spanning over 100 years, encompassing a diverse array of industries such as beverages, engineering, chemicals, and electronics.
A-25, Nadjyot Industrial Estate Andheri East, Andheri Kural Rd., Mumbai 4000 72
1. Coverage: Our warranty policy covers the armature and coil of every machine sold. In case of manufacturing defects only in brand new machines, we will provide free replacement of a non warranty part and in some cases entire machine. For products not powered by Armature and Coils, please confirm with authorized distributor which parts are covered under warranty.
2. Duration: We provide 6 months warranty. This warranty period starts from the date of sale through our authorized distributors, giving you confidence in the durability and performance of your Khaitan Power Tools.
3. Exclusions: In the following cases warranty is not provided:
4. Process: A clear photo of the damaged armature/coil must be shared with corresponding warranty card matching the serial number of the machine along with photo of machine. (Bill of purchase will help in authenticating process). In case of manufacturing defects, clear video showing defect and proof of defect taking place in brand new machine must be shown.
5.Customer Support: Rest assured that our dedicated customer support team, along with our authorized distributors, is available to address any warranty-related queries or concerns you may have. Whether you need clarification on warranty coverage or assistance with initiating a warranty claim, we're here to provide personalized support and ensure your satisfaction.
It is not the motor, armature and stator. It is not the steel we forge. it is not the sum of every single part that we design, craft and assemble with countless skills of constant care. It is the passion it takes, the numerous days and months that are necessary until we satisfy ourselves that every single piece leaving our workshop is superlative. It is the mark of our autonomy, responsibility and integrity. This is all we make but we make it all. You can make it your own in perpetuity.